As technologies expand and more companies collect data, it’s essential to realize the importance of cybersecurity. Staying protected from cyberattacks is challenging as attackers are constantly finding new ways to reach sensitive data.
Your data is valuable and needs protection from unauthorized access and tampering. Think of how you protect your belongings when you travel; you would store your valuables in the hotel room’s safety deposit box, giving you the peace of mind that no one could access them while you’re out. In the same way, we need to protect our data with plenty of security measures and store it in a safe place to protect it from attackers and prevent it from ending up in the wrong hands.
Sure, the hotel safety deposit box might not be 100% secure by itself, but it adds a layer of security. We can think in the same terms with regard to cybersecurity by employing tiering models for security.
At Viedoc, we’re always on our toes when it comes to cybersecurity. We take an onion-layering approach to cybersecurity—adding multiple layers of security. Thus, in order to get to the center of the onion, all the layers must be peeled off first. While attempting to peel each layer, potential attackers will have a hard time trying to fight through.
For decades, passwords have been the universal solution and the first layer of the cybersecurity onion when protecting and accessing user accounts. Unfortunately, a vast proportion of information security incidents are related to stolen, weak, or reused passwords across various services. Two-factor authentication (2FA) helps protect sensitive data by adding an extra layer of security, protecting your data even if an attacker gets hold of your password. Therefore, we recommend requiring two-factor authentication for your organization in Viedoc.
Users with access to sensitive data are at an increased risk of insider threats. Organizations with users in high-privileged roles, such as CRO and sponsor roles, are thus also recommended to turn on our Single Sign-On (SSO) feature. SSO further strengthens authentication and enforces conditional access rules and automatic de-provisioning in line with organization standards.
It’s best to be prepared for cyberattacks all the time, and how better to do that than to get into an attacker’s head to know how they think. At Viedoc, we employ continuous penetration testing and automated scanning solutions that ensure we are monitored for vulnerabilities 24/7. This allows us to be proactive and fix any issues that might cause a breach. Our suite of automated application security testing tools ensures essential security checks are fully integrated within our Software Development Life Cycle (SDLC) for safer and faster releases.
Considering cyber hygiene has become second nature to us. Cyber hygiene is a set of habitual practices that enhance cybersecurity. With Viedoc, this is all taken care of behind the scenes for you. For example, all files uploaded to the system are scanned for viruses, unused data is never left lying around and forgotten but regularly cleared out from the servers, and data backups are done conventionally and repeatedly. In addition, we invest a lot in raising the cybersecurity awareness of our employees to make sure that we’re always exercising security best practices.
Viedoc also holds the ISO 27001 certification, which verifies that our operational procedures adhere to the internationally recognized standard for information security management. The ISO 27001 certification has reassured us that our company processes systematically manage and mitigate risks related to information security within all functions, such as Product Development, IT Operations, Product Support, and Sales & Marketing.
In brief, the most important message is to remember that most cyberattacks succeed due to human errors, and many of them start with an email. Remember to pay extra attention to the most minor details when you’re instructed or asked to do something online. This can be as simple as hovering over a URL sent to your email to discover its real destination before opening it or checking an email you’ve received for inconsistencies before replying. If an email looks suspicious, don’t open it!
Cyberattacks are increasingly sophisticated, so never take your cybersecurity for granted. Don’t hesitate to ask us at Viedoc about the security of your clinical trial because protecting your information is an integral part of our business and expertise. Trust us with your data and enjoy your trial!