Viedoc Clinic: Queries & Resolutions

Learn how to manage, respond to, and resolve queries directly within the Viedoc Clinic interface.

What you'll learn

  • Query indicators: Spot red eye icons that flag forms with issues and follow the breadcrumb trail to locate them.
  • Issues panel: Use the Issues view to see all forms with missing data or monitor-derived queries in one place.
  • Responding to queries: Open a query, type your response, and submit it directly from the form.
  • Resolving queries: Close resolved queries and confirm the audit trail captures every change.
  • Filtering and sorting: Narrow down queries by type, status, or form to manage your workload efficiently.
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