Maximize patient engagement and minimize dropouts with Televisits

  • Increase patient adherence. Replace site travel with flexible remote visits, addressing the leading causes of early withdrawal.

  • Meet global regulatory requirements (such as HIPAA and GDPR) with encrypted and fully authenticated remote visits.

  • Improve data quality with integrated tools that let you review data, complete eCRFs, and confirm patient inputs in real time.  

Trusted by 500+ clinical research teams worldwide

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Experience you can trust. Outcomes you can see.

99.99%

Uptime

7,500+

Global studies

100%

FDA inspections passed

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Deploy studies globally

Expanding into new regions increases timelines and costs. Geographic distance prevents eligible patients from participating in trials. Viedoc Televisits opens up enrolment to any patient, anywhere.

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Expand your patient pool. Reach eligible participants across the globe without activating new sites.

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Accelerate study launch. Begin remote visits the same day the study opens with browser-based access. 

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Support long-term follow-up studies. Conduct ongoing check-ins remotely to maintain engagement throughout extended study timelines.

Boost patient engagement and retention

Travel burden and inconvenient schedules drive patient dropout. Viedoc Televisits removes the friction by bringing visits to patients, not patients to clinics.

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Reduce early termination. Enable participation from home and remove travel, a primary driver of patient withdrawal.

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Improve visit compliance. Guide patients through questionnaires in real time using picture-in-picture screen sharing.

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Support decentralized and hybrid studies. Run visits remotely or on-site based on protocol needs and patient requirements.

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Ensure secure, compliant communication

Remote visits introduce compliance risks and privacy concerns. Viedoc Televisits delivers encrypted, fully authenticated video calls that protect patient privacy and support compliance.

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Keep communications encrypted and secure. Televisits uses peer-to-peer encryption.

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Prevent unauthorized access with mandatory authentication for all site staff and participants. 

Success stories from CRO partners and sponsors

Viedoc helps Tecro Research and LMU’s TB trial run faster, capturing and integrating multicountry data.

Read more
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Flexible licensing and partnership tiers built for CRO growth

Whether it’s a single study or a portfolio of trials, Viedoc adapts to your requirements. Select the tools you need, or unlock the full eClinical suite with enterprise licensing. Our transparent pricing reflects what you actually use, with no per-seat fees.

Get in touch to find the best licensing option for your study. 

What clinical teams are saying

Rated 4.5/5 on G2, based on 237 reviews

My experience with Viedoc has been excellent. The database is very customizable and has been able to meet the needs of each of our studies. I am most impressed by the usability of the ePRO system and the extremely high compliance that we have been able to reach using the platform. Customer Support has been excellent with quick turnarounds and response time.

Amanda M.

Sr. Clinical Program Manager

The advantages of using Viedoc are that the platform is very user-friendly, you don't need to have any prior knowledge of Viedoc as there are comprehensive training resources available that are very well designed and easy to follow.

Ana-Marija I.

Solution Designer Analyst

Viedoc makes building a study easy and fun. It doesn't require extensive coding knowledge; it's quick to get in and start working. It has a modern look and feel that's really nice, the tools and interface are intuitive to use, and the built-in features like customized report dashboards are great.

Cindy H.

Project Support Associate

I like the friendly front-end of the EDC, the ability to copy and paste questions, and that the design phase is set on a clear way to get with a strong EDC. Additionally, I like that the design, integration, and implementation are easy and that it can be exported to agillitate design creation. Extra point: Support is very responsive, and they already seek to provide you with the best solution.

Verified User

Small Business

I have worked in development on several EDCs however, viedoc is the most user friendly and can handle much complicated functionalities without much hassle from the developer's POV.

Rajat K.

Database programmer

The best features that are included in this application are: One can search for and apply to their dream jobs. You can make best connections within your domain. You can also get your company into market and keep people aware of your business. One can easily post or get industry updates that relates to their preferred domain and etc.

Biplab D.

Coding Resource Consultant

Data capturing has been made easy because of Viedoc, it is incredibly robust and easy to navigate. As a data manager, I am using Viedoc everyday for work and it has made my life so easy when it comes to exporting and reviewing data. They have so many features and if there is every an issue, Viedoc support is always on hand.

Khadija B.

Enterprise

The best part of Viedoc is its user interface. It is easy to navigate all the features for a site user on the clinic page. All the functionalities are available on separate tabs, be it SDV, Sign, Clinical Review or Data Review, and can be easily noticed in the UI.

Manu R.

Data Manager

Viedoc is a user friendly EDC which provides seamless navigation. Report generation is easy. Oustanding customer support from the technical team. I really helps for Clinical data management activities and resolving queries. Audit trail generation in PDF format is a good feature.

Dr. Vijay K.

Assistant General Manager

As a Viedoc user for 3+ years now, I definitely recommend this EDC as one of the best in terms of designer perspective. This is really an user friendly, self exploratory and a constantly improving EDC which definitely are the best of its upsides.

Harish K.

Mid Market

It is easy to use and understand the features of Viedoc. It gets updated based on the feedback from users and other things to make it more convenient to use. In case of any issues, Viedoc team supports to resolve the same as soon as possible from their end.

Ashly P.

Mid Market

The UI was easy to understand what to do and the clinic page for the forms was also be neat and clear. I feel it’s pretty good.

Vidhya Kamatchi B.

Associate Analyst

Advanced features when compared to other EDC. User friendly and easy to handle. Loading time is fast. Bugs are resolved as quick as possible whenever reported by the customer. Great help team.

Hari S.

Mid Market

User friendly and easy navigation, accessing different roles are easy.

Kavitha M.

Mid Market

From the perspective of an end user Viedoc has the best UI. It is easy to use and navigate. From the data manager perspective, the recently enabled reports is of great use. From the designer perspective, viedoc has many features to easily build checks and design forms, simple use of reference ranges and other features.

Kavya Barani A.

Mid Market

The UI of Viedoc is both interactive and attractive. Switching between roles (Like DataManager, Investigator, etc,.) is smooth and easier. Easy to track and implement any new changes. This makes tracking and comparing the changes done from the previously implemented versions easy when we are having multiple versions.

Prasaanth R.

Enterprise

It's a user friendly EDC with ease of implementing changes. The customer support is quick. I use it frequently for studies. There are multiple features compared to other EDC which provide ease of integration of all the expectation.

Ankit S.

Enterprise

The UI in Viedoc is so good and easy for new site users and freshers to understand the workflow. The designer is also so easy to develop CRF forms compared to any other EDC. Any helpdesk support or proposals for new project estimations are received so quickly for ease of estimating a project, which is very helpful.

Subharanjani G.

Mid Market

On facing issues the customer support came in handy, issues raised were tried and resolved during the next version update. For beginners this was really easy in implementing. The UI is easy to navigate.

Suparna P.

Enterprise

Viedoc takes less time to train designers because of it's uncomplicated functions and structure. The fields position can be moved, and grouped, unlike Rave where it is default. This makes a good User Interface.

Pragathi G.

Enterprise

Data handling, reviews, UAT, Query management and the monitoring is a walk in the park, which makes it stand out from other EDC's. Would recommend people to try this application as it is user friendly and appeals to wider individuals with all its colourful and easy to deal with features. Flexible for the programmer and designer to work at the same time. Unblinded randomisation, data import, ePRO, Alerts, RTSM, Logistics.

Deekshitha V.

Mid Market

Viedoc is very user friendly interface, easy to understand and navigate through. Becasue of this the time taken to train for the EDC is minimal to become proficient. It offers customizable study workflow and tailoring it according to trial specification is easy. Good query management feature which maintains data accuracy.

Sanchita V.

Data manager

Televisits